Rate and other conditions

On this page, you will find information about consultation rate, reimbursement and (legal) regulations I comply with as a practice owner.

The fee for private clients is €105 per 60-minute session; this is exempt from VAT. For coaching paid for commercially (either through your own company or by your employer), the rate is € 145 per 60 minutes, plus 21%VAT. Invoicing events is done via email after each session. The payment term is 7 days, unless otherwise agreed.

Changing or cancelling an appointment

An appointment can be rescheduled free of charge up to 24 hours before the appointment. An appointment can be cancelled free of charge up to 48 hours before the appointment. When cancelling a rescheduled session, the 48-hour criterion applies to both the last and the original date. In the event of no or late cancellation, or failure to appear for the appointment, the session will be charged.

Professional affiliation

I am affiliated with the professional association Platform CGZ and the umbrella organisations Register Beroepsoefenaren Complementaire Zorg (RBCZ). I am also registered as a healthcare provider in the AGB-register.

Praktijk Lisa Suurland, General Terms & Conditions, VAT No.: NL001519040B87, Chamber of Commerce NO.: 57637024.

Reimbursement

Partial reimbursement may be possible if you have supplementary insurance for alternative care. However, this varies by health insurance policy. My advice is to check with your health insurance beforehand whether you are eligible. Mention my name and the performance code 054-24500: behandeling psychotherapie (psychotherapy treatment).

Which health insurers provide reimbursement?

Consult this overview of health insurers to determine if you are eligible for reimbursement. (No rights can be derived from this overview. Reimbursement also depends on the supplementary insurance you have taken out.)

Would you like to receive free advice by phone? Or are you ready to book an intake session right away? Use the Book Appointment button to easily choose a time that suits you.

Book appointment

Informed consent statement

I work with an Informed Consent Statement, which means that at the start of treatment, I will ask for your agreement to this statement. By signing, you confirm that you are aware of the mutual rights and obligations. For children under 16, both parents/legal guardians with parental authority must give their consent.

In the privacy statement, you can read how I handle your personal data. This policy complies with the Dutch General Data Protection Regulation (GDPR).

By Dutch law, I follow the Domestic Violence and Child Abuse Reporting Code.

Complaints procedure

The Healthcare Quality, Complaints and Disputes Act (Wkkgz) is a Dutch law that makes it easy for you as a client to file a complaint. I am affiliated with an independent complaints officer (via Quasir) and disputes body (Zorggeschil), which has been approved by the Ministry of Health, Welfare and Sport.

If you are dissatisfied and we cannot resolve it together, you can contact an independent complaints officer from Quasir. If this does not lead to the desired outcome for you, you can then turn to the dispute body Zorggeschil. In this step-by-step plan you will find an explanation of the procedures