Support with anxiety, stress and trauma Heemstede

Fee and reimbursement

On this page, you will find information about consultation fee and reimbursement, as well as other regulations I adhere to as a practice owner.

The fee for private clients is €105 per 60-minute session. Invoices are sent via email after the session, with a payment term of 7 days. For consultations reimbursed on a quotation basis (e.g., by an employer), adjusted rates apply.

Appointments can be rescheduled free of charge up to 24 hours in advance. Cancellations are free up to 48 hours before the appointment. If an appointment is missed or cancelled too late, the session will be charged.

Praktijk Lisa Suurland, General Terms & Conditions, VAT No.: NL001519040B87, Chamber of Commerce NO.: 57637024.

Reimbursement

I am affiliated with the professional body Vereniging Integrale Vitaliteitkunde (VIV) and the umbrella organisations Register Beroepsoefenaren Complementaire Zorg (RBCZ). I am also registered as a healthcare provider in the AGB-register.

Reimbursement is often possible through supplementary insurance for alternative healthcare. However, I recommend checking with your health insurer in advance to confirm whether this applies to you personally (performance code 054-24500: psychotherapy treatment).

Which health insurers provide reimbursement?

Disclaimer:
Each health insurer has its own policies, so it is advisable to check with your insurer whether my invoice will be reimbursed. You can contact them by phone or check their coverage overview, as well as the list of recognized professional associations and/or therapists. The amount of reimbursement also depends on your supplementary insurance policy.

CZ groep: CZ, CZ direct, NN, Ohra
Cooperatie Menzis: Menzis, Anderzorg, Hema, PMA
Achmea groep: Zilveren Kruis, FBTO, Interpolis, Avéro Achmea, Pro Life Zorgverzekeringen, De Friesland, OFZ Zorgverzekeraar
Cooperatie VGZ: VGZ, Bewuzt, Promovendum, National Academic, Besured, IZZ, Univé, ZEKUR, UMC
ONVZ: ONVZ, including VvAA and PNOzorg

Would you like to receive free advice over the phone? Or book an intake session right away? Simply choose a time that suits you in my schedule via the Book Appointment button.

Book appointment

Informed consent statement

I work with an Informed Consent Statement, which means that at the start of treatment, I will ask for your agreement to this statement. By signing, you confirm that you are aware of the mutual rights and obligations. For children under 16, both parents/legal guardians with parental authority must give their consent.

In the privacy statement, you can read how I handle your personal data. This policy complies with the Dutch General Data Protection Regulation (GDPR).

By Dutch law, I follow the Domestic Violence and Child Abuse Reporting Code.

Complaints procedure

The Healthcare Quality, Discomfort, and Disputes Act (WKKGZ) makes it easier for you as a client to file a complaint. If you have a complaint, you can follow this complaints procedure.

As part of this procedure, you can submit a complaint form to my professional association VIV, following their official complaints process.

As a VIV member, I am also affiliated with the CAMCOÖP Dispute Committee, ensuring compliance with the WKKGZ.