
Fee and reimbursement
On this page, you will find information about consultation fee and reimbursement, as well as other regulations I adhere to as a practice owner.
The fee for private clients is €105 per 60-minute session. Invoices are sent via email after the session, with a payment term of 7 days. For consultations reimbursed on a quotation basis (e.g., by an employer), adjusted rates apply.
Appointments can be rescheduled free of charge up to 24 hours in advance. Cancellations are free up to 48 hours before the appointment. If an appointment is missed or cancelled too late, the session will be charged.
Praktijk Lisa Suurland, General Terms & Conditions, VAT No.: NL001519040B87, Chamber of Commerce NO.: 57637024.
Reimbursement
I am affiliated with the professional body Vereniging Integrale Vitaliteitkunde (VIV) and the umbrella organisations Register Beroepsoefenaren Complementaire Zorg (RBCZ). I am also registered as a healthcare provider in the AGB-register.
Reimbursement is often possible through supplementary insurance for alternative healthcare. However, I recommend checking with your health insurer in advance to confirm whether this applies to you personally (performance code 054-24500: psychotherapy treatment).
Informed consent statement
I work with an Informed Consent Statement, which means that at the start of treatment, I will ask for your agreement to this statement. By signing, you confirm that you are aware of the mutual rights and obligations. For children under 16, both parents/legal guardians with parental authority must give their consent.
In the privacy statement, you can read how I handle your personal data. This policy complies with the Dutch General Data Protection Regulation (GDPR).
By Dutch law, I follow the Domestic Violence and Child Abuse Reporting Code.
Complaints procedure
The Healthcare Quality, Discomfort, and Disputes Act (WKKGZ) makes it easier for you as a client to file a complaint. If you have a complaint, you can follow this complaints procedure.
As part of this procedure, you can submit a complaint form to my professional association VIV, following their official complaints process.
As a VIV member, I am also affiliated with the CAMCOÖP Dispute Committee, ensuring compliance with the WKKGZ.

